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Emergency & Back-Up Elder Care for Staff

Emergency Back Up Care

Even the best planned  elder care arrangements can be disrupted from time to time. If your provider is unavailable (due to illness or vacation), we can assist you through our Emergency Back-Up Care Program offered by ACI Specialty Benefits.

Available To

  • Staff
  • Faculty*

*Faculty are also eligible for our Emergency and Back-Up Elder Care for Faculty Program.

Learn About This Service

We partner with ACI, a company that provides back-up care referrals locally and nationwide for benefits eligible staff & faculty.  Subsidies are available to help pay for back-up care.

Available Services

  • Senior day programs
  • Temporary care situations
  • Holidays
  • Provider Illness/vacations
  • In-home care
  • Transportation

ACI Resources

To access these services, visit ACI Emergency and Back-Up Care or call 1-800-777-3319, available 24 hours, 7 days a week.

Financial Services

The ACI Emergency and Back-Up Care Reimbursement program helps offset the cost of emergency care obtained through ACI referral by reimbursing up to a maximum of $160 total per year.  Learn more about reimbursement here.